I want you to be satisfied with your purchase. If you experience an issue with your order or product, please contact me and I will do our best to make it right.
Returns
Due to the specialized nature of our products and our small-scale operation, we do not generally accept returns or exchanges for change of mind, incorrect selection, or products that are no longer wanted.
If you have a problem with your order, please contact me before returning any item. Unauthorized returns may not be accepted.
Damaged, Defective or Incorrect Items
If your product arrives damaged, defective, or you receive an incorrect item, please contact me as soon as reasonably possible with your order information and a description of the issue. Photos may be requested to help us assess the problem.
Depending on the circumstances, I may offer a replacement part, replacement product, refund, partial refund, or another appropriate solution.
Refunds
Refunds are handled on a case-by-case basis depending on the nature of the issue. If a refund is approved, I will do my best to issue it to the original payment method.
Original shipping charges and other shipping-related costs are generally non-refundable unless the refund is due to an error on our part or a defective or damaged product.
Contact Me
If you have any questions or concerns about your order, please contact me through our website. Please include your order number and a brief description of the issue so we can assist you.